GEMEA Interactive, owner of the brand VOLUMIC, publishes the site www.imprimante-3d-volumic.com allowing major buyers to acquire the goods and services offered for sale. By using this service, the buyer agrees to abide by the general conditions of sale of the site without restriction or reservation.
Prices and prices of products and services are inclusive of all taxes (TTC). Unless expressly stipulated, the prices of goods do not include the shipping costs that are mentioned in the purchase summary. These rates may be changed at any time and, in particular, in case of change of tax or economic data. Invoices are issued in accordance with the tariff in effect on the day of the withdrawal or shipment of the goods.
Online sales are open to customers whose postal address is located in Metropolitan France. Outside this area, a quote request can be made through the contact page.VOLUMIC undertakes to respond as soon as possible.
Our general conditions of sale apply to all our sales. By using this site, the buyer accepts without reserve our conditions of sale and renounces any application of its possible general conditions of purchase. Orders from our customers are firm unless otherwise advised by us within eight weeks from receipt of the order.
In accordance with the legal provisions in force, the buyer has a period of 7 days from receipt of the goods ordered to exercise his right of withdrawal, without having to justify reasons or to pay a penalty. In case of exercise of the right of withdrawal within the aforementioned period, only the price of goods and shipping costs will be refunded, the cost of return remaining the responsibility of the buyer. The returns of these goods are to be made in their original condition and complete (packaging, accessories, manual ...) in the original packaging and shipped by a VOLUMIC authorized carrier to ensure a return without degradation of the equipment.
Apart from returns linked to the exercise of the right of withdrawal, no return of goods will be accepted without prior agreement of VOLUMIC.
Delivery times are given for information only and without guarantee. A delay does not allow the buyer to cancel the sale or refuse the goods; he can not further give right to restraint, penalty, compensation, compensation. The goods travel at the risk and peril of the customer to whom it belongs to check their good condition at the time of delivery. This check must include references, quantities, the quality of the goods and their conformity to the order.
In any case, no claim will be taken into account after a period of eight days from delivery.
If, given to a carrier, the goods have suffered losses or damages, the customer must imperatively bring precise and complete reservations on the transport document and reiterate his reasoned protest.
Have the effect of suspending our contractual obligations fortuitous events or force majeure such as: total or partial strikes hindering the smooth running of our company or that of one of our suppliers, subcontractors or carriers, as well as the interruption transport, supply of energy, raw materials or spare parts.
Online orders are settled on order. Unless otherwise stipulated in the quote or invoice itself, any unpaid invoice must be paid upon receipt within a maximum period of 30 days.
In accordance with Article 33 of the Ordinance of 1 December 1986, late payment penalties are applied in the case where the sums due are paid after the date of payment shown on the invoice, when the payment is made after the deadline set above; these penalties are equal to one and a half times the legal interest rate.
If during a previous order, the buyer has evaded his obligations (default or late payment, for example), a refusal to sell may be opposed.
VOLUMIC retains ownership of the sold goods until full payment of their price in principal and interest, it being specified that the simple delivery of a draft does not amount to payment. In the absence of payment of the price at the agreed expiry date, she will be able to take back the goods and the sale will be solved as of right if she wishes. Installments paid will remain with our company as compensation. The customer is responsible for the goods sold as soon as they leave our stores; he undertakes that they will be covered from the outset by an insurance guaranteeing the risks of loss, theft and destruction.
The warranty is strictly limited to the repair or replacement of the defective or non-conforming goods, to the exclusion of any damages, for any reason whatsoever.
For all disputes relating to sales made by our company and the application of these general conditions of sale, only the court of Nice will be competent after an attempt at amicable mediation.
If our liability was retained as a result of the non-performance or the improper performance of the sale, the total compensation could not, by express agreement, exceed an amount equal to the price of the goods or services which are in origin of the damage.
In application of article 27 of the law of January 6, 1978 "computing and freedom", the customers have a right of access and rectification for the personal data concerning them.
All sales concluded by our company are subject to French law.
15. Register of producers in the EEE sector
The unique identifier FR030011_05US5G attesting to the registration in the register of producers of the EEE sector, in application of article L.541-10-13 of the Code of the Environment was attributed by ADEME to the company SARL GEMEA (452 187 792 000 34). This identifier attests to its compliance with its obligation to register with the register of producers of Electrical and Electronic Equipment and to the completion of its declarations of marketing to ecosystem.